Surface Book 1 Battery 2 Not Charging Microsoft Community
Surface Book Battery 1 Not Charging. I think maybe the diagnostic has the batteries switched around. Web check cables and reset your power supply unit:
Surface Book 1 Battery 2 Not Charging Microsoft Community
Force a shutdown and restart your surface this plugged in, not charging issue may only be a glitch which can be easily fixed by forcing a shutdown and restart your surface. From start, select power and then select shut down. Once done,restart your surface and check if the battery 1 is already charging. Disconnect the charger from your surface, unplug the power cable from the power outlet in the wall, and then disconnect any usb accessories. If issue persist, i would highly recommend that you do a usb recovery image. Battery 2 (screen) is charging fine but battery 1 (keyboard) always shows 0% and not charging. Web while connected to keyboard uninstall all battery drivers and restart manually disconnect tablet from keyboard (look up how you can do this with paper clips), clean all connections in the recommended safe manner plug in tablet to charger, turn on and uninstall all battery drivers then restart again. If it's still not charging, please run the battery report so we can further check if it's indeed a hardware battery issue already. Have tried restart, shut down and switch on,. Press the power button to turn on your surface.
Web check cables and reset your power supply unit: Web while connected to keyboard uninstall all battery drivers and restart manually disconnect tablet from keyboard (look up how you can do this with paper clips), clean all connections in the recommended safe manner plug in tablet to charger, turn on and uninstall all battery drivers then restart again. Once done,restart your surface and check if the battery 1 is already charging. It shows battery 2 charged and 0% current charge. This option reimages the entire device. Web if i go into the microsoft surface diagnostic toolkit and click on the battery section on the left side, it shows battery 1 discharging and 34% current charge. Have tried restart, shut down and switch on,. Wait at least 10 seconds. If it's still not charging, please run the battery report so we can further check if it's indeed a hardware battery issue already. Wet a cotton swab in rubbing alcohol and clean the pins on the long, narrow part of the charger that you plug into your. I think maybe the diagnostic has the batteries switched around.
