Netgear Genie Not Working. Reconnect to the default wifi network of your netgear extender. Web just tried to bring up the netgear genie app and it did not respond.
Download NETGEAR Genie 2.4.62 for Windows
You may refer to the links below for the steps. Hi @jarrodj609, i suggest updating the router's firmware to the latest version (1.0.3.10) then reset and reconfigure the router. So you'll need to point a web browser there while connected to the network your router is broadcasting. If there is still no internet connection reboot the router and any modems in use. Web steps for diagnosing product issues compatibility and adding devices device compatibility with netgear products wireless connectivity and performance wifi optimization best practices login and password default password details and password recovery options security network and device security information product warranty Web just tried to bring up the netgear genie app and it did not respond. Web as a result, the genie app will no longer be updated. × we are working to resolve an issue that is preventing some customers from accessing the orbi app or web interface for the orbi rbk85x and rbk75x. The wireless router is working × we are working to resolve an issue that is preventing some customers from accessing the orbi app or web interface for the orbi rbk85x and rbk75x. Web if you are using netgear genie application, remove and then check if you can access the routerlogin.net page.
Hi @jarrodj609, i suggest updating the router's firmware to the latest version (1.0.3.10) then reset and reconfigure the router. Reconnect to the default wifi network of your netgear extender. If the issue persists, reset. So you'll need to point a web browser there while connected to the network your router is broadcasting. Web if you are using netgear genie application, remove and then check if you can access the routerlogin.net page. Also, try to access routerlogin.net with a different cable and port of your router. Web as a result, the genie app will no longer be updated. Web turn off the wireless function and directly connect your computer to the router with an ethernet cable. Web for all troubleshooting, netgear uses the www.routerlogin.net web app. Check here to see if your wifi router is supported: The wireless router is working × we are working to resolve an issue that is preventing some customers from accessing the orbi app or web interface for the orbi rbk85x and rbk75x.